How can I increase or change prices without affecting existing bookings?

Bookeo lets you create a new price list for your services - for example, if you want to increase your prices from a specific date, such as January 1st 2016, without affecting existing bookings.

How to change standard pricing

If you have set a standard pricing for your services:

Step 1 - Set up a pricing season

1. Go to Settings>Pricing Season

2. Create a new pricing season. You may want to call it Old prices or similar. Set it to be from 1/1/2010 to December 31, 2015.

Step 2 - Set up special prices for the old pricing

1. Depending on the account type you are using:

In Bookeo Appointments: Go to Settings>Services offered and additional options. Click on a service
In Bookeo Classes and Courses: Go to Settings>Classes, courses, events. Click on a class
In Bookeo Tours and Activities: Go to Settings>Tours/activities Click on a tour/activity

2. Click the Price tab of the class/tour/service

3. In the Special prices section, click on the New special price [2] button. Define a special price that is the old price, and only applies in the Old prices season.

If you only want to apply the new price to bookings made after a specific date, regardless of the date booked, for example if you want to increase prices for bookings made online or created by the users of your account after December 31, 2015, you will have to set the special price as follows:

In the Pricing season section, set:

if the date when the booking is created is during [3] select the Old prices season you created
if the date booked is during [4]: anytime

4. Set the Price in this window to the current or 'Old' price

5. Save

Step 3 - Set up the new price as the standard price

In the Standard Price section [1], change your default prices to the new prices

In this way bookings whose date is in the Old prices season will use the old prices.

Specific Gift vouchers are based on the item booked. Even if the price of the item changes, the gift voucher can still be used to book the item without paying any extra fee.

How to change special pricing

If you would also like to change an additional special price, for example if - in addition to a standard price - you currently have a special price of $18 for 2 adults, and with the new pricing, you will have a special price of $20 for 2 adults.

Once you have followed the steps above to create a new default price, you will need to do similar steps to create a new special price for 2 people.

Step 1 - Set that the current special price applies to booking made before a specific pricing season

1. Depending on the account type you are using:

In Bookeo Appointments: Go to Settings>Services offered and additional options. Click on a service
In Bookeo Classes and Courses: Go to Settings>Classes, courses, events. Click on a class
In Bookeo Tours and Activities: Go to Settings>Tours/activities Click on a tour/activity

2. Click the Price tab of the class/tour/service

3. Click current special price

4. From the Pricing season section, set:

if the date when the booking is created is during [5] select the Old prices season you created
if the date booked is during [6]: anytime

5. Save the changes

Step 2 - Create a new special price

1. In the Special prices section, click on the New special price [2] button.

2. Define the new special price for 2 people.

3. From the Pricing season section, set:

if the date when the booking is created is during [5] select not during a specific season
if the date booked is during [6]: anytime

4. Save all changes