If you need to delete a customer's booking from your Bookeo calendar, depending on which details you know about the booking you want to delete, please follow the instructions below:
In this article:
- Delete a booking if you know the booking number
- Delete a booking if you know the customer's name
- Delete a booking if you know the name and date of the class/tour/workshop or personal lesson/open schedule tour/appointment for which the booking was made
Delete a booking if you know the booking number
1. Go to your Bookeo Calendar
2. Search for the booking in the Search field, as shown in the screenshot below
3. A pop-up window will open showing you the booking
4. Click on the Delete button
Delete a booking if you know the customer's name
1. Go to Customers in your Bookeo account and click on the customer's name to open his record
2. Go to the Bookings tab
3. Click on the booking you want to delete
4. Click on the Delete button
Delete a booking for a class/tour/workshop in your Bookeo Calendar
1. Go to your Bookeo Calendar
2. Click on the date for which the booking was made
3. In the Navigation section on the left, click on All group classes
4. Click on the class/tour/workshop for which you want to delete a booking
5. A pop-up window will open showing all the bookings for that class/tour/workshop
6. Click on the booking you want to delete to open it
7. Click on the Delete button
Delete a booking for a personal lesson/open schedule tour/appointment
1. Go to your Bookeo Calendar
2. Click on the date for which the booking was made
3. In the Navigation section on the left, click on > next to the Resources folder
4. Click on > next to Resource
5. Click on the Detail mode to see bookings for each resource
6. Click on the booking you want to delete to open it
7. Click on the Delete button