Step 1 - Enable Reminder Emails

1. Go to Settings>Reminders 

2. Tick/untick the checbox Send email reminder to customer [1] in the Email reminders section to enable/disable email reminders. You can set how in advance, before the start of the appointment, you want to send the email reminder [2].

Step 2 - Set up your logo and business details in email confirmations/reminders

If you want to insert your logo and business details in email confirmations/reminders.

1. Go to Settings>Business details and logo

2. Input your business address and contact details

3. Upload your logo

4. Save

Step 3 - Customize the text of email confirmations/reminders

Bookeo lets you customize the text of email confirmations/reminders. You can include a customized message about your business, and customized messages when a specific tour or resource is booked.

Customizable message for your business

You can customize a message about your business that will be included in all email confirmations/reminders.

1. Go to Settings>Messages

2. Type your message in the Confirmation message box.

Customizable message for each tour

You can also customize a message for each tour you offer. The message will be included in all email confirmations/reminders when that tour is booked.

1. Go to Settings>Tours 

2. Click on a tour and go to the Messages tab. 

3. Type your message in the Confirmation message box.

Customizable message for each resource

You can also customize a message for each resource. The message will be included in all email confirmations/reminders when that resource or a tour using it is booked.

1. Go to Settings>Resources

2. Click on a Resource

3. Type your message in the Confirmation message box.