It is possible to prevent customers and the users of your account from double booking a customer for the same timeslot.
This feature can be specifically enabled for your account by our Technical Support Team. Please send an email to support@bookeo.com so we can enable this feature for your account.
This feature will work only if Customer registration is enabled in Settings>Booking Preferences, in the Registration section. Customer registration lets your customers create an account with your business when they make a booking, so that they can sign in as returning customers next time they visit your booking page. In order to register, customers will have to provide an email address and a password, or sign up/sign in using Facebook.
What happens when this feature is enabled?
When customers or users of your account try to make a double booking for the same customer - identified by his/her email address - during the same timeslot, they will be shown an error message after they try to confirm their booking. They will not be able to complete the booking process.