Account users can easily convert a specific gift voucher into a generic gift voucher, so it can be redeemed to book any service you offer, by following these steps here:
1. Search for the gift voucher by its code or by customer's name.
2. Open the gift voucher
3. Click on the Convert button
4. The system will ask you to confirm if you want to convert the voucher to a generic gift voucher.
5. Click OK to confirm
If a promotion code
was used to purchase the specific gift voucher, the value of the converted generic gift voucher will be the full value of the specific gift voucher without promotion discounts.
For example, if the value of the voucher was $100 and a 10% discount was given with a promotion, the value of the converted generic gift voucher will be $100.