In general, we recommend collecting participant details such as date of birth, gender, email address, and so on using standard and custom fields, instead of adding similar elements to waivers. This ensures that:
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Each participant can provide their own details when signing the waiver. You can set a service/class/tour/game to collect participant details at the time the person signs the waiver, which means the customer making the booking won't have to input every person's details.
This can help streamline the booking process and increase conversion rates. Each participant will fill in their details when they sign their waiver, which they can do online before their visit or by using the waiver kiosk in-store. - Participant details will be automatically included in the generated waiver document. You can choose to display participant information at the top of the printed waiver.
- Participant details are saved in your account. When participants provide their details during waiver signing, this information is automatically included in bookings, customer, and participant profiles. If you use waiver elements to collect this data, the information will only appear on printed waivers and won't be stored elsewhere. By collecting participant information as standard or custom fields, instead of adding them as waiver elements, you and your frontline staff will always have a record of who is attending a service/class/tour/game, without needing to search through individual waivers.
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Participant details will be included in your reports. You can generate detailed reports that include participant details.