If you have set up promotions (and they are still valid), and/or enabled gift vouchers in your account, customers can redeem them during the booking process using the promotion/gift voucher entry field.

In this article:

• Promotion/gift voucher entry field
• Can customers redeem gift vouchers and promotion/coupon codes in the same booking?

Promotion/gift voucher entry field

You can set if you want to show the promotion/gift voucher entry field:

• at the top of the booking page [1] and at checkout [2], or
• only at checkout [2]

To set when, during the booking process, the promotion/gift voucher entry field should show: 

1. Go to Settings>Booking preferences
2. In the Promotion prompt section, from the Promotion prompt dropdown menu, select:
   • show the promotion prompt at the start, and in the checkout page
   • show the promotion prompt only in the checkout page
3. Save

Can customers redeem gift vouchers and promotion/coupon codes in the same booking?

Customers can redeem gift vouchers and promotion/coupon codes in the same booking.

It is possible to redeem a combination of multiple coupon codes, single promotion code, and/or gift voucher codes as follows:

• a single promotion code and a specific gift voucher 
• a single promotion code and one or multiple generic gift vouchers
• one or multiple coupon codes from the same promotion (if enabled in the promotion settings. Click here for more information) 
• one or multiple coupon codes from the same promotion (if enabled in the promotion settings. Click here for more information) and a specific gift voucher
• one or multiple coupon codes from the same promotion (if enabled in the promotion settings. Click here for more information) and one or multiple generic gift vouchers

In general, a booking cannot use more than one promotion, and cannot use more than one specific gift voucher.