Statistics and Charts let you see how your business is going and so you can focus on what’s working best.
Statistics and Charts are pre-calculated at the end of each day. You can see Statistics and Charts in Marketing>Statistics and Charts. For example, at 00:00 on the 2nd of January, Bookeo calculates the stats of the 1st of January and adds them to January's stats.
In this article:
- What is shown in the Current month tab?
- What is "Revenue"?
- What is "Booked Value"?
- What is "Visit"?
- What is "Fill Factor"?
What is shown in the Current month tab?
The Current month tab shows a comparison between the current [1] and the previous month [2] - over the same number of days [3]. In the screenshot below, the comparison is between January [1] and December [2], 2021, (the screenshot was taken on the 6th of January, 2022)
Since this is a comparison over a specific number of days, data for the previous month is only shown for the number of days [3] and may not be for the entire month.
Full data for the previous month shows in the History tab.
What is "Revenue"?
The Revenue is the sum of the items below on a specific date or date range:
- the total price of bookings created (canceled or no show are not counted)
- deposits
- purchases of prepaid packages, gift vouchers, memberships
- any other payment tracked manually
The Revenue is not the total of payments received. The revenue is counted on the date the payment is received (or presumed to be received). For example, if you take only a deposit when the booking is created, the revenue from the deposit is counted on the day it is received (date when the booking was made) and the balance on the date booked, that is the day the visit.
To get the amount of total payments received, you can generate a report from Marketing>Reports>Payments.
What is "Booked Value"?
The Booked value is the total price of every booking whose date booked (date of the visit, not the date when the booking was created) on a specific date or date range.
What is "Visit"?
A visit is when the customer who made a booking actually visits your business. This excludes canceled or no-show bookings.
What is "Fill Factor"?
Fill factor is the ratio (division) between the number of seats booked and the total number of seats available (non-blocked). For example, a Fill factor of 100% means that all your classes/tours/games were fully booked.
What is "Resource Utilization Factor"?
This factor is the ratio (division) between the total time a resource was in use (booked for a single booking, blocked, or rostered to a group activity) divided by the time it was available (its schedule was not in time-off).