In this article:
Manually give a money credit to a customer
1. Go to Customers
2. Click on the specific customer.
3. Click on the Give credit [1] button (a pop up window will open)
4. Go to the Money tab and input the Amount [1] to be credited to the customer and the Reason [3] for the credit.
5. Click on the Give credit button
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The money credit will be automatically used by Bookeo to pay for for future bookings. The credit will be deducted from the total price of the booking. |
Manually give a prepaid credit to a customer
If you set up Prepaid Packages in your account, you can also give a number of prepaid credits to the customer.
1. Go to Customers
2. Click on the specific customer.
3. Click on the Give credit [1] button (a pop up window will open)
4. Go to the Prepaid tab, select the package [2] and the number of credits [3] you want to give to the customer
5. Click on the Give credit button
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The prepaid credit(s) will be automatically used by Bookeo to pay for for future bookings. |