If you charge sales tax, you might have some customers that are exempt from paying sales tax. A setting in each customer's record helps you keep track of this.
To mark a customer as tax exempt:
1. Go to Customers and click on the customer, OR Open a booking and go to the Customer tab.
2. In the Tax exempt section, from the Taxes [1] scroll down menu, select if the customer
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is exempt from all taxes
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the customer is exempt from the following taxes, and tick the Taxes [1] from which the customer is exempt
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the customer is not exempt from any tax (this is the default value)
3. Save
Note
If you mark an existing customer as tax-exempt, this will change the price of all the existing bookings for that customer, including past bookings.
A negative balance could show for past bookings if they had been fully paid.