Integration with GetYourGuide

With Bookeo you can sell your tours and activities on GetYourGuide (GYG), an online marketplace where people can find, compare, and book sightseeing tours, excursions, things to do and fun activities from around the world.

If you do not have an account with GetYourGuide, click here to learn how you can sell your products on GetYourGuide and sign up as a supplier.

Enable the integration with GetYourGuide

In your Bookeo Tours and Activities account:

1. Go to Marketing>Distribution channels

2. Click on GetYourGuide

3. Tick the Enable [1] checkbox

4. GetYourGuide uses 9 fixed categories of people in its reservations. In the Participants [2] section, you can set to which categories they correspond in Bookeo.

4. To map your Bookeo tours to your GYG tours, in the Products section, click on the New [3] button

5. From the Tour [4] drop-down menu, select the tour

How to map a single tour in Bookeo to multiple products in GYG

Sometimes you have a tour set up in Bookeo, but have two different products corresponding to it in GYG. For example, you offer a guided tour in two languages, and in Bookeo you have set up one tour with a drop-down additional option to let customers select the language, but in GYG you have two separate products, one for each language. In this case, you can map two product IDs in Bookeo, by selecting the Option [7] and Choice [8] corresponding to the specific tour in GYG.

If you do not need to map a GYG product to a specific option in Bookeo, you should leave the default choice no additional option [9].

6. Click on the Copy [5] button to copy the tour ID that you will have to paste into your GYG Supplier Administration account, following the instructions in the GYG tutorial here: https://supplier-support.getyourguide.com/support/solutions/articles/15000021041

7. Click OK [6] to save

Tour booking limits

GetYourGuide will only move forward with connecting via API if the maximum booking limits of your tours in Bookeo are equivalent or lower than the cut-off time listed for the product on GYG. GYG accepts a maximum cutoff of 10 hours. You can learn more about GYG cut-off time here

Open schedule tours

Open schedule tours are not supported by GYG.

Pricing

The integration is included in the monthly subscription of your Bookeo Tours and Activities account. The integration is specific to Bookeo Tours and Activities. The integration can be enabled for Bookeo Classes and Courses if you already have a GYG account and provide a suitable service (ex. cooking classes for tourists). The integration is not available for Bookeo Appointments. Bookeo will not charge any commission on bookings made through GetYourGuide, but GetYourGuide may apply its own fees.

Unconfirmed bookings

The purpose of the GetYourGuide integration, as set by GetYourGuide, is to show real-time availability to customers, and to provide real-time booking confirmations. When using the integration, it is not possible to have "pending requests" that you can accept or deny. Real-time bookings from GetYourGuide are always confirmed immediately.

Additional options

GetYourGuide does not support additional options. So if you have set up additional options to your tours in the Options tab, the additional options will not be offered to customers making a booking via GetYourGuide.

Changes to your tours/activities

Once connected, we strongly recommend that you reach out to your GetYourGuide Account Manager directly if you change your tours/activities - for example, if you change your tour schedule and availability - since this could possibly break the mapping and cause bookings to fail.

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