Error messages
Error Messages
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The following problem has occurred: Web site integration is not enabled. Please enable web site integration
If you are trying to integrate the Bookeo booking widget into your website and get the error message The following problem has occurred: Website in...
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Delayed payment for discarded booking
If you received the message Delayed payment for discarded booking in your Bookeo Home page and /or email inbox, this article will explain why this ...
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Error message: Invalid link
If you or your customers get this error message: Invalid linkThe link used is invalid and may not work in the future. Please update your bookmark...
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"Delayed payment for booking - booking invalid" message
The message "Delayed payment for booking - booking invalid" means that customers were directed to a 3rd party checkout page, but took longer than 1...
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Delayed payment for prepaid package
If you received the message Delayed payment for prepaid package in your Bookeo Home page and /or email inbox, this article will explain why this ha...
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The payment could not be processed. Reason: 05 Do Not Honour
You are trying to subscribe to a Bookeo paid plan and get the error message the payment could not be processed. Reason: 05 Do Not Honour - this err...
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PayPal Error Messages
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When trying a payment using PayPal, I get the message "The seller accepts encrypted website payments only"
This means that you have enabled the encrypted website payments buttons option. You need to disable it again first - don't worry it is safe to do s...
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Square error messages
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Square error: The LOCATION_ID parameter does not match the ID of the business location currently logged in to Square Point of Sale. (com.squareup.pos.ERROR_ILLEGAL_LOCATION_ID)
If you get this error message when you try to process a Square POS payment:Square error: The LOCATION_ID parameter does not match the ID of the bus...
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Square error: (location_id-mismatch)
If you get this error message when you try to process a Square POS payment: Square error: (location_id-mismatch) It means that the location or acc...
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Support Topics
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Website integration
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Website builders integration
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Booking page customization
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Bookeo Widget Customization
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Payment Gateways Integration
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Online payments
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Dashboard Calendar
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Calendar Sync
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General Settings
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Bookeo Appointments
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Bookeo Classes and Courses
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Bookeo Tours and Activities
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Customers
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Waiting lists
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Marketing
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Customer Reviews
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Promotions
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Prepaid packages
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Gift vouchers
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Memberships
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Pricing & Taxes
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Account
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Integration with Xero
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Error messages
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Distribution Channels
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Bookeo subscription
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GDPR