Error messages
Error Messages
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The following problem has occurred: Web site integration is not enabled. Please enable web site integration in Settings / Web site integration
If you are trying to integrate the Bookeo booking widget into your website and get the error message The following problem has occurred: Website in...
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Error message: Invalid link
If you or your customers get this error message: Invalid linkThe link used is invalid and may not work in the future. Please update your bookmark...
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The payment could not be processed. Reason: 05 Do Not Honour
You are trying to subscribe to a Bookeo paid plan and get the error message the payment could not be processed. Reason: 05 Do Not Honour - this err...
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There was an error in the web page yourdomain.com : Invalid response from remote server: 403
If you are getting the error message There was an error in the web page yourdomain.com: Invalid response from remote server: 403, you are trying to...
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User authentication failed due to invalid authentication value
Please make that you input the correct Authorize.net API Login ID and Transaction Key in Settings>Online Payments. The Authorize.net API Login ID a...
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Error trying to auto accept booking [number]. There is an error in booking [date and time]. Please review the date and time of the booking.
If you use the Accept/Deny feature and set that you want to automatically accept bookings when a specific number of participants is reached, but ch...
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PayPal Error Messages
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Delayed payment for discarded booking
If you received the message Delayed payment for discarded booking in your Bookeo Home page and /or email inbox, this article will explain why this ...
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"Delayed payment for booking - booking invalid" message
If your customers get the message "Delayed payment for booking - booking invalid", it means that the seat they wanted to book is no longer availabl...
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Delayed payment for prepaid package
If you received the message Delayed payment for prepaid package in your Bookeo Home page and /or email inbox, this article will explain why this ha...
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When trying a payment using PayPal, I get the message "The seller accepts encrypted website payments only"
This means that you have enabled the encrypted website payments buttons option. You need to disable it again first - don't worry it is safe to do s...
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Square error messages
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Square error: The LOCATION_ID parameter does not match the ID of the business location currently logged in to Square Point of Sale. (com.squareup.pos.ERROR_ILLEGAL_LOCATION_ID)
If you get this error message when you try to process a Square POS payment:Square error: The LOCATION_ID parameter does not match the ID of the bus...
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Square error: (location_id-mismatch)
If you get this error message when you try to process a Square POS payment: Square error: (location_id-mismatch) It means that the location or acc...
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Support Topics
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Website integration
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Website builders integration
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Booking page customization
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Bookeo Widget Customization
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Payment Gateways Integration
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Online payments
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Dashboard Calendar
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Calendar Sync
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General Settings
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Bookeo Appointments
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Bookeo Classes and Courses
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Bookeo Tours and Activities
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Customers
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Waiting lists
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Marketing
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Customer Reviews
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Promotions
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Prepaid packages
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Gift vouchers
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Memberships
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Pricing & Taxes
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Account
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Integration with Xero
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Error messages
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Distribution Channels
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Bookeo subscription
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GDPR