Account
Account
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I am currently using another software. How easy is it to migrate to Bookeo?
Are you using another system and want to migrate to Bookeo? We prepared everything for a smooth transition. In this article: Import your existin...
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Can I add my staff as users of my account with different permissions and restrictions?
You can add multiple users to your Bookeo account, with different permissions and restrictions - for example, your staff members so they can see th...
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I have sold my business. How can I transfer the ownership of my Bookeo account?
If you have sold - or are going to sell - your business, here are the recommended steps to transfer the ownership of your Bookeo account: Step 1 ...
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How account users can change or reset their Bookeo account password
Account users can change their password for security reasons or reset it if they forget it. Account owners and super-managers can also set a new pa...
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Can I set Email, SMS, Fax and RSS notification rules for account owner and users?
You and the users of your account can be notified of events by Email, SMS, Fax, and RSS feed. SMS and Fax notifications require the purchase of C...
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What happens if I exceed the number of bookings allowed in my plan?
If you reach 90% of your booking quota* - the limit on how many bookings you can create/accept each month - Bookeo will send you a warning email (...
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Account Security
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Set password security and expiration policy for your Bookeo account
A strong password can protect your account data from being accessed by unauthorized users and reduce the risk of your account being compromised. Ac...
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Anti-phishing protection in Bookeo
Phishing is a type of security attack that tries to steal sensitive or private information by sending emails that pretend to be from legitimate or ...
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Secure your Bookeo account with Multi-Factor Authentication (MFA)
An effective way to enhance the security of your login process is to provide an additional factor of authentication when you log into your Bookeo a...
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Set Multi-Factor Authentication login requirements for the users of your Bookeo account
On their own, usernames and passwords aren’t sufficient protection against cyber threats. An effective way to secure account users sign-in into you...
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How to log into your Bookeo account if you can not provide an MFA authentication code
If you have enabled the Multi-Factor Authentication (MFA) feature for your Bookeo account and your MFA device is lost, damaged, or not working, you...
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Support Topics
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Website integration
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Website builders integration
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Booking page customization
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Bookeo Widget Customization
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Payment Gateways Integration
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Online payments
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Dashboard Calendar
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Calendar Sync
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General Settings
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Bookeo Appointments
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Bookeo Classes and Courses
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Bookeo Tours and Activities
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Customers
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Waiting lists
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Marketing
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Customer Reviews
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Promotions
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Prepaid packages
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Gift vouchers
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Memberships
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Pricing & Taxes
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Account
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Integration with Xero
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Error messages
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Distribution Channels
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Bookeo subscription
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GDPR