Dynamic booking limits for regular games/tours let you set advance booking notices that are automatically triggered when certain conditions are present. Dynamic booking limits automatically override default booking limits for regular games/tours. For example, you may require a shorter booking notice on weekends. Or, if you have to ensure that a staff member is at your shop to run a tour/game, once there are already bookings for the same or other tours/games offered at the same time, you can accept new bookings with shorter notice.
Example
An escape room may require at least 1 hour of notice before any game is booked. Therefore the default booking limit will be 1 hour. With the default limit, customers can only see slots that are at least 1 hour after the current time. This prevents short-notice bookings.However, with dynamic booking limits, if there are already bookings for the same game or other games at the same time, you may want to reduce the booking limits so that customers can book with just 10 minutes notice for that game, to allow short notice booking.
(The above values are just examples).
"Call to book" button
If it is too late to book regular games/tours - depending on the minimum booking limits settings - you can encourage customers to call your business to inquire about last-minute bookings, and show a "Call to book" button for those slots. Click here for more information.To set dynamic booking limits:
1. Go to Settings>Tours/activities
2. Click on a game/tour.
3. Go to the Schedule tab
4. You can set dynamic booking limits in the Booking in advance (min) section
The table below explains the type of dynamic booking limits that can be set:
| Dynamic booking limit | Description |
| When other bookings in the same [1] ... | Booking limit that applies to a specific game/tour if there are already bookings for that specific game/tour (a slot on a particular date and time). |
| When other bookings in any [2]... | Booking limit that applies if there are already bookings for any game/tour that is running at the time when the game/tour starts (only if the other game/tour duration is shorter than one day). |
| During specific times [3] | Booking limit that applies during specific days and times of the week.
For example, a minimum booking time in advance of 10 minutes for games/tours that start on Saturdays between 8:00 PM and 11:00 PM, instead of the default of 1 hour. |
5. Save.
Please note that:
- Dynamic booking limits must have a duration of less than 24 hours, and shorter than the duration of the default booking limit
- If multiple dynamic booking limits are applicable to a slot, the one with the shortest minimum booking limit will apply.