I no longer offer an additional option. How can I safely remove it without losing any data?

If you no longer offer a regular or global additional option, it is recommended that you do not delete the option. Instead of deleting an option, we recommend disabling it instead.

Deleting an option would affect existing bookings. If you delete existing options, all data linked to those options in existing bookings will also be deleted. Additionally, if the option had a price, the total price of the booking may change.

Select the Bookeo product you are using from the list below to find out how to disable options.

Bookeo Appointments

This section explains how to disable regular or global additional options in a Bookeo Appointments account.

In this section:

Disable a number, checkbox, or free text additional option

If you want to disable a number, checkbox, or free text additional option:

1. For regular options:

For Services: go to Settings>Services offered and additional options. Click on the Additional options tab
For Workshops: go to Settings>Workshops. Click on the Options tab

For global options:

Go to Settings>Booking preferences
Go to the Global options tab

2. Click on the option. In the Permissions section, untick the checkbox This option is enabled for new bookings [1]

2. Save

Disable a dropdown additional option

With dropdown additional options, you can disable the option and all its choices, or disable only selected choices.

Disable the dropdown additional option and all its choices

If you no longer want to offer the dropdown additional option and all its choices:

1. For regular options:

For Services: go to Settings>Services offered and additional options. Click on the Additional options tab
For Workshops: go to Settings>Workshops. Click on the Additional options tab

For global options:

Go to Settings>Booking preferences
Go to the Global options tab

2. Click on the option

3. In the Permissions section, untick the checkbox This option is enabled for new bookings [1]

4. Save

Disable some of the choices of the dropdown additional option

If you no longer offer some of the choices set up for your dropdown additional option, you can disable them:

1. For regular options:

For Services: go to Settings>Services offered and additional options. Click on the Additional options tab
For Workshops: go to Settings>Workshops. Click on the Additional options tab

For global options:

Go to Settings>Booking preferences
Go to the Global options tab

2. Click on the option

3. In the Choices [1] section, click on a choice.

4. Untick the Permissions: customers can see this option [2] checkbox

5. Click OK [3]

6. Repeat for any other choice you want to hide

7. Save

Account users will still see the choice and will be able to select it for new bookings. If you no longer offer the choice, we would recommend adding some text - for example, "no longer offered" before the name of the choice.

Bookeo Classes and Courses

This section explains how to disable regular and global options in a Bookeo Classes and Courses account.

In this section:

Disable a number, checkbox, or free text additional option

If you want to disable a number, checkbox, or free text additional option:

1. For regular options:

Go to Settings>Classes, courses, events
Go to the Options tab

For global options:

Go to Settings>Booking preferences
Go to the Global options tab

2. Click on the option. In the Permissions section, untick the checkbox This option is enabled for new bookings [1]

2. Save

Disable a dropdown additional option

With dropdown additional options, you can disable the option and all its choices, or disable only selected choices.

Disable the dropdown additional option and all its choices

If you no longer want to offer the dropdown additional option and all its choices:

1. For regular options:

Go to Settings>Classes, courses, events
Go to the Options tab

For global options:

Go to Settings>Booking preferences
Go to the Global options tab

2. Click on the option

3. In the Permissions section, untick the checkbox This option is enabled for new bookings [1]

4. Save

Disable some of the choices of the dropdown additional option

If you no longer offer some of the choices set up for your dropdown additional option, you can disable them:

1. For regular options:

Go to Settings>Classes, courses, events
Go to the Options tab

For global options:

Go to Settings>Booking preferences
Go to the Global options tab

2. Click on the option

3. In the Choices [1] section, click on a choice.

4. Untick the Permissions: customers can see this option [2] checkbox

5. Click OK [3]

6. Repeat for any other choice you want to hide

7. Save

Bookeo Tours and Activities

This section explains how to disable regular and global options in a Bookeo Tours and Activities account.

In this section:

Disable a number, checkbox, or free text additional option

If you want to disable a number, checkbox, or free text additional option:

1. For regular options:

Go to Settings>Tours/Activities
Click on the Options tab

For global options:

Go to Settings>Booking preferences
Go to the Global options tab

2. Click on the option. In the Permissions section, untick the checkbox This option is enabled for new bookings [1]

2. Save

Disable a dropdown additional option

With dropdown additional options, you can disable the option and all its choices, or disable only selected choices.

Disable the dropdown additional option and all its choices

If you no longer want to offer the dropdown additional option and all its choices:

1. For regular options:

Go to Settings>Tours/Activities
Click on the Options tab

For global options:

Go to Settings>Booking preferences
Go to the Global options tab

2. Click on the option

3. In the Permissions section, untick the checkbox This option is enabled for new bookings [1]

4. Save

Disable some of the choices of the dropdown additional option

If you no longer offer some of the choices set up for your dropdown additional option, you can disable them:

1. For regular options:

Go to Settings>Tours/Activities
Click on the Options tab

For global options:

Go to Settings>Booking preferences
Go to the Global options tab

2. Click on the option

3. In the Choices [1] section, click on a choice.

4. Untick the Permissions: customers can see this option [2] checkbox

5. Click OK [3]

6. Repeat for any other choice you want to hide

7. Save

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