You can set closing periods for your business, such as during holidays, during which new bookings will not be accepted.
Booking cancellation and customer notification
When you set a closing period, the system will not automatically cancel bookings and notify your customers. If needed, you can generate a booking report in Marketing>Reports>Bookings to see which bookings you will need to cancel before creating a closing period.To set closing periods:
1. In
- Bookeo Appointments, go to Settings>Time Settings, in the Closing periods section
- Bookeo Classes and Courses, go to Settings>Closing periods
- Bookeo Tours and activities, go to Settings>Closing periods
2. Click on the New period [1] button and set up your closing period.
In our example, the business is closed every year from December 24 to January 2nd.
3. From the From [2] date picker, select the start date of your closing period
4. From the To [3] date picker, select the end date of your closing period
5. Tick the All day [4] checkbox, if the business is closed for the entire day(s)
If the business is closed only on specific hours, untick the checkbox and set the start and end time of the closing period.
6. If your closing period repeats periodically, from the Repeat [5] dropdown menu, select how often it repeats. Then, from the Repeat until [6] date picker, select the date when the automatic repetition should end.
7. In the Description [7] field, you can input a description of this closing period
8. Save